Trap Policy

Overview

The trap policy feature in Motadata AIOps enables effective monitoring and analysis of SNMP trap data, allowing proactive identification and resolution of network device issues. With trap policies, you can define rules and conditions to generate alerts based on trap data, ensuring smooth network operation and timely response to potential issues.

Use-Case

• Network Device Monitoring: Configure trap policies to detect and alert on various SNMP trap events generated by network devices, such as link status changes, hardware failures, or configuration errors.

• Performance Monitoring: Create trap policies to monitor network device performance metrics, including CPU utilization, memory usage, or interface bandwidth, enabling you to optimize device performance and prevent bottlenecks.

• Fault Detection: Utilize trap policies to identify and alert on critical faults or abnormalities in network device behavior, helping you mitigate risks and maintain network reliability.

Create Trap Policy

Navigation

Go to Menu, Select Settings . After that, Go to Policy Settings . Select Metric/Log/Flow/Trap policy. The list of the created policies is now displayed.

Click on to start creating a policy. From the panel on the left side of the screen, click on the Flow tab to start creating a metric policy. The screen to create a Flow Policy is now displayed.

Enter the details of the following parameters to create a Trap Policy:

Field	Description
Policy Name	Enter a unique name of the policy you want to create.
Tag	Enter a name to logically categorize the policy. You can quickly and easily identify a policy based on the tag assigned to it.

Set Conditions

Field	Description
Trigger Condition	Choose the specific trap event you wish to create a policy for by selecting from the available options. This event will be the basis for monitoring and generating alerts.
Operator	Select the operator that will be applied to the trap event values to define the triggering condition for the alert. Different operators such as equal to, not equal to, greater than, less than, etc., are available to provide flexibility in defining your alert conditions.
Value	Specify the threshold value against which the trap event values will be compared. Once the trap event value meets the specified condition, an alert will be triggered.
Source Filter	Source Host will be selected by default.
Source	Select the specific Source Host for which you want to create the policy.

Filter Criteria

Field	Description
Criterias	You can choose the type of operation to be performed on inter-filters. Below is a gist of available options: - ALL:When selected, this will ensure that filtering criteria defined in all of the defined filters is being met. - ANY: When selected, this will ensure that filtering criteria of any ONE among the defined filters is met.
Varbind	Select a Varbind value using the dropdown menu.
Operator	Choose an operator as per requirement using the dropdown.
Value	Enter a numerical value which will be used for the filteration.
Critical/Major/Warning	Kindly use these fields to set the severity under which the alert will be triggered.
Supress Action	Switch this Toggle button ON to supress the actions and notifications mapped to the policy. Once you switch this button ON and the alert is triggered, the action will be executed once and you will receive a single notification before the actions and notifications configured in the policy are supressed for the time-period specified in the field Supress Window.
Supress Window	Specify the time-period for which you do not wish to execute the actions and receive the notifications mapped to policy. (Enter a numerical value and use the drop-down to choose a duration unit.)
Enable this option specify criteria for resolving the alert to a clear state	Turn on this toggle to define a criteria to resolve an alert to a clear state.

note

The following fields are only visible when the toggle is turned on.

Field	Description
Criterias	You can choose the type of operation to be performed on inter-filters. Below is a gist of available options: - ALL:When selected, this will ensure that filtering criteria defined in all of the defined filters is being met. - ANY: When selected, this will ensure that filtering criteria of any ONE among the defined filters is met.
Varbind	Select a Varbind value using the dropdown menu.
Operator	Choose an operator as per requirement using the dropdown.
Value	Enter a numerical value which will be used for the filteration.

Notify Team

Field	Description
Notify	There are two ways you can populate this field: Username of registered user in MotadataAIOps (The alert notification will be sent over email and SMS to the mapped email address and phone number respectively). Any email address (In case the recipient whom you wish to notify is not a registered user, you can enter an email address).
Play Sound	Activate this toggle to enable sound notifications when an alert is triggered.
If Severity is	Choose the severity level at which the sound notification should be triggered. This option becomes visible only when the Play Sound toggle is switched ON.

Take Action

Field	Description
Action to be taken	Select a runbook from the dropdown to be executed when the alert is triggered.
Create New	Select this button to start creating a new runbook which you might want to assign to the policy you are creating.

Select the Create Policy button to create the policy based on the details entered.

Select the Reset button to erase all the current field values, if required.