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NetRoute Policy

Overview​

Once you have configured a NetRoute, it can be used to create policies which will utilize severity-based indicators to generate actionable alerts and notify users through default channels. Creating a policy ensure a proactive alert mechanism enabling efficient network management and rapid troubleshooting which further minimized potential disruptions.

Go to Menu and select Settings . After that, Go to Policy Settings . Then, select NetRoute Policy.

Create NetRoute Policy​

You can create a NetRoute policy by clicking on the Create Policy button. Below-mentioned parameters will be displayed on the next screen to configure the policy.

FieldDescription
Policy NameProvide a descriptive name for policy.
TagProvide a Tag for the policy.

Since configurations for different Policy Evaluation Types differ, let's look at them separately:

Set Conditions​

FieldDescription
Route Evaluation TypeSelect Source to Destination as Route Evaluation Type.
CounterUse the dropdown to select a counter.
Source FilterUse the dropdown to either select a NetRoute or a Tag associated with a configured NetRoute.
SourceList of sources will be available based on the Source Filter selection.
Critical/Major/WarningProvide a numerical threshold value for each severity level respectively. You can also change the operator suitable to your needs using the dropdown.

Notify Team​

FieldDescription
NotifyThere are two ways you can populate this field:
  • Username of registered user in MotadataAIOps (The alert notification will be sent over email and SMS to the mapped email address and phone number respectively).
  • Any email address (In case the recipient whom you wish to notify is not a registered user, you can enter an email address).
    • If severity isSelect the severity level using individual checkboxes in the dropdown.You can select multiple, all, or a single option as per your requirement. You can also have different recipients notified at different severity levels. For instance, you can notify johndoe@motadata.com when severity level hits Critical and send an alert notification to janedoe@motadata.com when severity level is Major.
    Play SoundActivate this toggle to enable sound notifications when an alert is triggered.
    If Severity isChoose the severity level at which the sound notification should be triggered. This option becomes visible only when the Play Sound toggle is switched ON.
    RenotificationTurning on the toggle will resend the alert at a specific interval defined by the user if the alert severity is not changed for the time specified. If turned off, Motadata AIOps will not renotify about the alert.
    RenotifySimilar to Notify Team field, enter the username or email address of the recipient. Also choose a preset duration for renotification along with the severity level at which they system will renotify you if the alert severity is not changed.
    Do not renotify if acknowledgedIf the toggle is turned on, Motadata AIOps will not send a renotification to the recipient if they mark the alert as acknowledged.