Skip to main content

How Alerts and Policies work?

Overview​

An alert is an automated notification to indicate a specific event has occurred in your infrastructure. Policies are used to trigger alerts when specific events occur, and can even notify relevant teams and execute runbooks when an alert is triggered.

Use-Case​

Suppose you want to receive an alert whenever the disk space of a monitor goes above a specified threshold. Here's how you would set this up:

  1. Create a policy to trigger an alert when a monitor's disk space utilization goes above 70%.

  2. At some point, the disk space utilization goes above the threshold of 70%. This means that the networking event connected to the policy you configured has occurred.

  3. Motadata AIOps triggers an alert based on the policy you configured.

  4. The notifications are sent out to the relevant teams and the appropriate action is taken as configured while setting up the policy.

The alerts generated by Motadata AIOps are intelligently classified based on severity, host, and the group of the monitor, making it easy to filter them based on their category. You can gain detailed insights into every alert by drilling down into it on the alerts screen

Here, you can collaborate with your teammates by providing comments on an alert, which can speed up the root cause analysis and resolution by saving crucial time on communication.