Mail Server Settings
Overview
Mail server settings allow users to configure the email functionality within Motadata AIOps. By setting up the mail server, users can enable email notifications and alerts, ensuring effective communication and timely response to critical events.
To configure the mail server settings, users need to provide specific details related to their SMTP (Simple Mail Transfer Protocol) server. These details include the SMTP server address, port, email address, security type, authentication requirements, username, and password.
We will provide step-by-step instructions on how to configure the mail server settings in Motadata AIOps. We will cover the necessary details required to ensure successful configuration and usage of this feature.
Navigation
Go to Menu. Select System Settings 
. After that, select Mail Server Settings. The mail server settings screen is now displayed.
Mail Server Settings Screen
The mail server settings screen allows you to enter the required information for configuring the mail server in Motadata AIOps. Let's explore each field:
| Option | Description |
|---|---|
| SMTP Server | Enter the address of your SMTP server. This is the server responsible for sending outgoing emails. |
| SMTP Server Port | Specify the port number through which the SMTP server communicates. Commonly used port numbers for SMTP include 25, 465, or 587. Check with your email service provider for the correct port to use. |
| Provide the email address associated with the mail server. This address will be used as the sender's email address for outgoing emails. | |
| Security Type | Choose the appropriate security type for the SMTP server connection. You can select from the following options: - None: No encryption or security is applied to the connection. - SSL: Secure Socket Layer encryption is used for the connection. - TLS: Transport Layer Security encryption is used for the connection. Ensure that you select the appropriate security type based on your email service provider's requirements. |
| Authentication Required | Toggle this option to specify whether authentication is required for the SMTP server. If enabled, you need to provide the username and password for authentication. |
| User Name | If authentication is required, enter the username associated with the mail server. |
| Password | If authentication is required, provide the password associated with the specified username. |
Once you have entered all the necessary details in the respective fields, click on the Test button to verify the connection with the SMTP server. A successful connection test ensures that the provided settings are correct and the Motadata AIOps can send emails using the configured mail server.
Finally, click on the Save Mail Server Settings button to save the configured mail server settings.
It is important to note that incorrect or incomplete mail server settings may result in unsuccessful email delivery or errors. Ensure that you double-check all the provided details before saving the settings.
With the mail server settings properly configured, you can now leverage the email functionality of Motadata AIOps to receive important notifications, alerts, and reports via email.