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Configuring ObserveOps to Microsoft Teams Integration

Overview

The Microsoft Teams integration allows seamless communication between Motadata ObserveOps and your IT teams. By delivering critical alerts directly within the familiar Microsoft Teams environment, it facilitates rapid response times to incidents. This integration enhances communication efficiency, minimizing potential downtime and its associated costs.

Go to Menu. Select Settings . After that, Go to Integration and select Microsoft Teams. The Microsoft Teams integration screen is displayed.

Integration Steps

FieldsDescription
Credential ProfileSelect a credential profile using the dropdown.
Time OutSpecify the time (in seconds) for ObserveOps to establish the server connection with Microsoft Teams server. Exceeding which ObserveOps will assume Microsoft Teams in the down state.
Auto SyncWhen turned on, Motadata ObserveOps will periodically sync Microsoft Teams metadata with the Integration profile to ensure information available in Motadata ObserveOps is always available.
note

You must provide the Scope while creating the credential profile for Teams. Following are the scopes to be configured. i.e., openid, profile, offline_access, Channel.ReadBasic.All, Team.ReadBasic.All, ChannelMessage.Send.

Select Save button to save the integration configuration.

Select the Reset button to erase all the current field values, if required.