Installation Guide for Single-Box Standalone Deployment

Overview

This installation guide provides step-by-step instructions for installing Motadata AIOps in a Single-Box Standalone deployment.

Minimum System Requirements for Motadata AIOps Server

Before installing and running Motadata AIOps, please ensure that your server meets the minimum system requirements of 12 vCPU, 12 GB of RAM, and 500 GB of disk storage for Observability edition to ensure optimal performance and functionality.

Prerequisites

Before starting the installation, ensure the following prerequisites are met:

• Configure servers based on the sizing requirements of the chosen component.
• Download the Motadata AIOps installation ISO.
• Network Port should be open in Network Firewall and respective servers as defined below:

Network Port Specifications

Port Name	Port Number	Port Type	Direction	Port To Be Opened At	Purpose
Motadata Manager	9440, 9441	TCP	Bidirectional	Application Server	Facilitates communication with Motadata Manager
Motadata Application	9433, 9455, 9456, 9457, 9471, 9472, 9473, 9474, 9475, 9477	TCP	Bidirectional	Motadata Application	Establishes communication for Motadata Application with MotaStore. This port needs to be opened only when the application and database reside on different servers.
Event Publisher	9444 to 9448	TCP	Bidirectional	Application Server	Facilitates communication between MotaAgent and the Application Server. Typically, 9444 and 9445 ports are mandatory, but multiple ports may need to be open to support load balancing when a significant number of agents are used.
Event Subscriber	9449 to 9453	TCP	Bidirectional	Application Server	Facilitates communication between MotaAgent and the Application Server. Typically, 9449 and 9450 ports are mandatory, but multiple ports may need to be open to support load balancing when a significant number of agents are used.
MotaStore	9464, 6060, 6061	TCP	Bidirectional	Database Server	Facilitates remote troubleshooting of MotaStore. These ports need to be opened only when troubleshooting is required for MotaStore.
TCP Log Listener	5140	TCP	Bidirectional	Application Server or Collector	Used to ingest logs into Motadata in an encrypted format for secure data transfer. Ensure this port is open on the collector if logs need to be ingested at the collector level.
UDP Log Listener	514	UDP	Inbound	Application Server or Collector	Used to ingest logs into Motadata. Ensure this port is open on the collector if logs need to be ingested at the collector level.
Flow Listener (netflow)	2055	UDP	Inbound	Application Server or Collector	Used to ingest flow data into Motadata. Ensure this port is open on the collector if flow data needs to be ingested at the collector level.
Flow Listener (sflow)	6343	UDP	Inbound	Application Server or Collector	Used to ingest flow data into Motadata. Ensure this port is open on the collector if flow data needs to be ingested at the collector level.
Trap Listener (v1/v2)	1620	UDP	Inbound	Application Server	Used to ingest trap into Motadata.
Trap Listener (v3)	1630	UDP	Inbound	Application Server	Used to ingest trap into Motadata.
Event Processor	9443	TCP	Bidirectional	Application Server	Processes event messages, offloading the processing load from the application server.
Web UI	443	HTTPS	Bidirectional	Application Server	Enables user interface access from the browser.
Upgrade/Restore	8080	HTTPS	Bidirectional	Application Server	Used for upgrading Motadata artifacts from the UI

Important

Motadata AIOps (APP, DB, Collector) – Antivirus Whitelist Guidelines

Motadata does not recommend applying Antivirus on Application (APP), Datastore (DB) or Collector components. However, in cases where client compliance mandates Antivirus installation, please carefully follow the guidelines below.

General Considerations

1. Resource Utilization: Installing antivirus on Motadata components will significantly add resource overhead which may lead to abnormal monitoring activity. Consider increasing resources to compensate this overhead.

2. VM Snapshot: Before applying Antivirus, take a VM snapshot of all components: APP, DB, and Collector.

3. Monitoring: Keep the environment under observation after applying the Antivirus with the below prerequisites configured.

Folders & Files to Whitelist

Whitelist the following directory and executables from real-time and scheduled Antivirus scans:

Directory Path: /motadata

Executables (whitelist all matching 'motadata-*'):

• motadatadb
• datastorebroker
• aiopsengine
• gopluginengine

Also, make sure to exclude all listed directory and executables from both real-time scanning and scheduled scans and ensure security agents/firewalls allow continuous communication over the specified ports. Then, apply these rules for both on-premises deployments and remote/endpoint devices running Motadata Agents.

Installation Steps

1. Create a virtual machine (VM).
2. Map the downloaded ISO to the VM datastore.
3. Boot the VM from the ISO to initiate the installation process.

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You would need to establish an SSH connection with the server. Use motadata as the username and password when prompted and continue with the installation.

4. Obtain sudo permissions by running the following command:

   sudo su

5. Navigate to the opt folder using the following command:

   cd /opt

6. Check for the existence of the installation script (post-install.sh) using the following command:

   ls

7. Run the installation script:

   ./post-install.sh

   After you run the installation script, you will be asked to select the Deployment Type out of the following:

   1. Single-Box
   2. Distributed
   3. Collector

8. Select the Deployment Type 1. Single-Box and then follow the steps further as demonstrated below.

   

9. Select the Deployment Architecture as 1. Standalone from the following options:

   1. Standalone
   2. High-Availability
   3. Disaster-Recovery

10. Change the root password by providing and confirming a new password.

    

11. Configure the static IP address, default gateway, and DNS servers. You can change the default DNS servers as per your requirement.

12. Configure the hostname.

note

Use only lowercase letters (a–z), digits (0–9), and hyphens (-). Do not start or end the hostname with a hyphen. Each label between dots must be 63 characters or fewer.

13. Configure the timezone by selecting the region and timezone where you are installing the Motadata AIOps Master.

    

14. Once the installation process is complete, Motadata AIOps application is accessible using the link specified below:

       https://[IP]

where [IP] is the static IP you configured.

15. Detach the ISO from the virtual machine to complete the installation.

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Use admin as the username and password for first-time login. You can change these default credentials using the configuration options listed on Configuring your Motadata AIOps Profile