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Upgrade Guide

Upgrading Motadata AIOps is a crucial aspect of ensuring that your system is equipped with the latest features, improvements, and security enhancements. This user guide will walk you through the upgrade process for agents in Motadata AIOps.

Regular upgrades guarantee that your Motadata AIOps instance stays current, benefiting from performance optimizations, bug fixes, and new functionalities. Whether you are dealing with a major version upgrade or a minor one, maintaining up-to-date components is vital for optimal system functionality.

MotaAgent Upgrade

Agents installed on monitored devices, facilitate data collection, processing, and communication with the master for centralized management.

Once an update is available for Motadata AIOps, you will be notified via Email. A link to download the upgrade file will be available to you via release notes or the link available on the Motadata AIOps website.

Step by Step Process for the Upgrade

  1. Download the Upgrade file.

  2. Select the Health Monitoring icon present at the top of the screen in Motadata AIOps. Select the Upgrade tab.

  3. Select the and upload the upgrade file you downloaded in the first step.

  4. Select the Run Compatibility Check to run the compatibility check of the upgrade file. Motadata AIOps analyzes upgrade dependencies among master, collectors, agents, and databases.

  5. Once you run the compatibility check, you will be able to upgrade the individual components or use bulk upgrade option as per the upgrade file you have uploaded.

  6. Navigate to the component that you want to upgrade under Agents and select the checkbox available against the component you want to upgrade. You can also use bulk upgrade option by selecting multiple components at the same time.

  7. Click on the Upgrade Now button.

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For major version upgrades, the master must be upgraded first, followed by individual upgrades to child components such as the collectors and agents, if applicable. Users can then proceed to upgrade components individually or use bulk upgrade.

Upgrade Screen

Select the Health Monitoring icon present at the top of the screen in Motadata AIOps. Select the Upgrade tab. The Motadata AIOps Upgrade screen is displayed.

Upgrade Screen Fields

Agents Tab

The following fields are available on the Agents tab:

FieldDescription
AgentsIndicates the hostname of the agent.
TypeSpecifies the type of each agent, whether Linux based or Windows based.
IPIndicates the IP address of the agent.
VersionIndicates the current version of the agent, providing a reference for upgrade compatibility.
CompatibilityIndicates the compatibility status of the agent.
Last Action StatusIndicates the status of the last performed action on the agent.
Upgrade StateIndicates the current state of the upgrade process for the agent, indicating whether it is ready for an upgrade or if an upgrade is in progress.

Understanding these fields is crucial for navigating the upgrade screen and effectively managing the upgrade process in Motadata AIOps.