QR Code
QR codes (Quick Response codes) are two-dimensional barcodes that store information such as URLs, text, or contact details, and can be scanned by smartphones or other digital devices. They enhance asset tracking by providing quick access to asset details, tracking location and status, and streamlining inventory management.
QR codes make asset management more efficient, accurate, and scalable, improving overall operational workflow.
This page allows you to enable QR code support, select parameters for QR code generation, and create label templates.
To enable QR code support, follow these steps:
- Navigate to Admin > Asset Management > QR Code > Preference. The following page appears.

- Enable QR Code Support and select the fields you want to include in the QR code.
The following fields are available for selection:
| Field Name | Description |
|---|---|
| Asset Id | Unique identifier assigned to the asset |
| Asset Name | Display name of the asset |
| Asset Type | Classification type of the asset (e.g., hardware, software) |
| Product Id | Identifier of the associated product |
| Location | Physical location where the asset is deployed |
| Department | Department to which the asset belongs |
| Asset Url | URL link to the asset's detail page |
| Serial Number | Manufacturer-assigned serial number of the asset |
| Model Name | Model name of the asset |
| Manufacturer | Name of the asset's manufacturer |
| Category | Category under which the asset is classified |
| System Family | Product family or system group the asset belongs to |
| Status | Current operational status of the asset |
| Vendor | Vendor or supplier from whom the asset was procured |
| Used By | User currently using the asset |
| Business Service | Business service associated with the asset |
| Asset Group | Group to which the asset is assigned |
| Managed By | Technician or team responsible for managing the asset |
| Managed By Group | Group responsible for managing the asset |
| Acquisition Date | Date on which the asset was acquired |
| Tags | Custom tags applied to the asset for categorization |
QR code generation supports up to 2,000 characters. Exceeding this limit will prevent QR code creation when printing the label.
- When finished, click Update to save the preference. A new tab, Label Templates, appears.

The Label Templates tab includes the following options:
- Search: Search for templates by name.
- Add Label Templates: Click to add new label templates.
- Grid: Displays template details based on the selected asset type tab (Hardware, Software, or Non-IT assets).
- Enable/Disable: Enable or disable templates. Newly created templates are enabled by default.
- Default: Set a template as default. Only one template can be marked as default at a time.
- Duplicate: Create a duplicate copy of an existing template, if needed.
- Edit: Edit the template.
Add Label Templates
To add a new label template, follow these steps:
- Select the Asset Type (Hardware, Software, or Non-IT). In this example, Hardware is selected.
- Click the Add Label Template. The following pop-up appears.

- Enter the following details:
- Name: Enter the name of the template.
- Asset Type: Select the asset type for which you want to create the template.
- Label Width (inch): Enter the width of the label in inches.
- Label Height (inch): Enter the height of the label in inches.
- No. of labels per row: Enter the number of labels you want to view per row.
- Gap between labels in a row (mm): Enter the amount of space to keep between labels in a single row.
- Description: Enter a brief description of the template.
- QR Code Design: Design the QR code layout according to your requirements. To add asset parameters, copy them and paste into the Paragraph textbox of the design editor. You can resize the textbox as needed, and format the text using options such as Bold, Italics, Underline, Font Size, Font Family, Text Color, and Image.
- When finished, click Add. The template appears in the grid, as shown below.

- You can now use this template when printing a QR code from the Hardware Asset Details page, as shown below.


Ensure the template matches the asset type of the selected assets. Only shared properties will display data; all other fields remain blank.