SCCM Scan

Pull asset data directly from Microsoft System Center Configuration Manager (SCCM) into ServiceOps to avoid duplicate agent installations and keep your asset inventory in sync.

SCCM Scan integrates with your SCCM database to fetch asset records that SCCM has already scanned. Assets imported this way carry the SCCM source tag and the resource ID generated by the SCCM server. You can also use SCCM Scan to update existing asset data as SCCM records change.

To access SCCM Scan, navigate to Admin > Discovery and Agents > Discovery > SCCM Scan.

The list displays the scan name, authentication type, host name, created date, time, and the user who created the scan.

Create an SCCM Scan

1. Click Create SCCM Scan in the top-right corner. The following popup appears.

2. Enter the following details:

   Field	Description
   Name	Enter a name for the SCCM scan.
   Authentication Type	Select the authentication type: SQL Server Authentication or Windows Authentication.
   Username	Enter the username for the SCCM database connection.
   Password	Enter the password.
   Database Name	Enter the name of the SCCM database to scan.
   Port	Enter the port number for the database connection.
   Host Name	Enter the hostname of the SCCM server.
   Domain Name	Enter the domain name of the organization. Required for Windows Authentication.
   Description	Enter a brief description of the SCCM scan.
   Location	Select the location for discovered assets.
   Department	Select the department for discovered assets.
   Poller	Select a Poller service to route discovery through a specific Poller.
   Company	Select the company for which the SCCM scan must be created. This field is available only if Managed Services Provider (MSP) feature is enabled.

3. Click Test Connection to verify the connection to the SCCM database.

4. Click Save. The scan appears on the list page. Now, you can configure a scheduler, or initiate the scan immediately using the Discover New Asset option or poll the existing asset. Once clicked, the discovery process will get initiated and the progress will appear on the Discovery Service page.

Actions on the List Page

After saving an SCCM scan, the following actions are available from the scan row.

Scheduler

Select Scheduler on the scan row to configure automated discovery and polling runs for that scan. The scheduler popup displays two tabs:

• Discover Scan Schedule: Configure to automatically import newly discovered SCCM assets into ServiceOps.
• Polling Scan Schedule: Configure to regularly poll existing SCCM-sourced assets to monitor their status and update their details.

Discover Scan Schedule

Click Create Discovery Schedule and configure the following:

1. Schedule Type: Select the type of schedule:
   • Once: Runs only once on the selected start date.
   • Daily: Runs daily from the selected start date and time.
   • Weekly: Runs once a week on the selected day and time. Provide a start date.
   • Monthly: Choose when the scheduler runs:
     • On Specific Date: Select the Date and Month for the schedule to run.
     • On Specific Day: Select the Occurrence (for example, first or second), Weekday (for example, Monday or Tuesday), and Month.
   • Interval: Set the interval in hours or days within which the schedule runs. Provide a start date.
2. Automatically add Assets in CMDB?: Select Yes to add discovered assets to CMDB automatically after each scan.
3. Email: Enter one or more email addresses to receive scan completion notifications.

Click Save to activate the schedule.

Polling Scan Schedule

Configure to regularly poll existing SCCM-sourced assets to refresh their details. Click Create Polling Schedule and configure the following:

1. Schedule Type: Select the polling frequency:
   • Once: Polls only once on the selected start date.
   • Daily: Polls daily from the selected start date and time.
   • Weekly: Polls once a week on the selected day and time. Provide a start date.
   • Monthly: Choose On Specific Date or On Specific Day and configure the date, occurrence, weekday, and month accordingly.
   • Interval: Set the interval in hours or days. Provide a start date.
2. Email: Enter one or more email addresses to receive polling completion notifications.

Click Save. Once the scheduler is configured, the scan runs automatically at the set time. The running scan appears on the Discovery Service page, where you can track its progress. After the scan completes, the discovered items are added to the Asset or CI list based on the configured Discovery Preference Rule.

Discover New Asset

Click Discover New Asset on the scan row to trigger an immediate import of newly added assets from the SCCM database. A confirmation dialog appears asking "Do you want newly scanned Entities in Asset/CI list?"

Select one of the following options:

• Yes: Adds the newly discovered entities directly to the Asset or CI list, based on the configured Discovery Preference Rule.
• No, Add in Stage: Runs the scan but places discovered entities in Stage instead of the Asset or CI list.
• Cancel: Closes the dialog without running the scan.

Poll Existing Asset

Click Poll Existing Asset to refresh the details of assets already imported from SCCM without running a full discovery.

Edit and Delete

Click Edit to update the scan configuration. Click Delete to remove the scan if it is no longer needed.

Add Asset in Stage / Add CI in Stage

Select Add Asset in Stage or Add CI in Stage from the row actions to review and promote staged items manually.

Add Asset in Stage

Select Add Asset in Stage to open the Asset in Stage dialog. It lists all assets currently in stage that were not directly added to the Asset list.

1. Use the asset type dropdown (for example, All Hardware IT Assets) to filter the list by asset type.
2. Use the search field to find specific assets by field or keyword.
3. Select one or more assets using the checkboxes.
4. Click Add to Asset to move the selected assets to the Asset list, or click Delete to remove them from stage.
5. Click Cancel to close the dialog without making changes.

Add CI in Stage

Select Add CI in Stage to open the CI in Stage dialog. It lists all CIs currently in stage that were not directly added to the CI list.

1. Use the CI type dropdown (for example, All CI) to filter the list by CI type.
2. Use the search field to find specific CIs by field or keyword.
3. Select one or more CIs using the checkboxes.
4. Click Add to CMDB to move the selected CIs to CMDB, or click Delete to remove them from stage.
5. Click Cancel to close the dialog without making changes.

Related Topics

• Discovery Overview
• Discovery Service
• Discovery Preference Rule