Public Cloud Network

Discover assets across AWS and Azure cloud environments by connecting ServiceOps to your cloud account using stored credentials.

Public Cloud Network scan connects to your AWS or Azure account using the configured cloud credentials and discovers assets such as EC2 instances, S3 buckets, RDS databases (AWS), and virtual machines and storage (Azure). Discovered assets are classified and added to ServiceOps based on the configured Discovery Preference Rule.

To access Public Cloud Network, navigate to Admin > Discovery and Agents > Discovery > Public Cloud Network.

Create a Public Cloud Network Scan

1. Click Create Public Cloud Network. The following popup appears.

2. Enter the following details:

   Field	Description
   Name	Enter a name for the public cloud network scan.
   Cloud Type	Select the cloud provider: AWS or Azure.
   Description	Enter a brief description of the scan.
   Credentials	Select the cloud credentials from the dropdown. Create new credentials inline using the Create Credentials link. New credentials are selected automatically.
   Poller	Select a Poller service to route the scan through that Poller.
   Proxy Server	Select a Proxy Server if internet access to the cloud infrastructure requires one. Not supported for Azure cloud type.

3. Click Save. The scan appears on the list page. Now, you can configure a scheduler, or initiate the scan immediately using the Discover New Asset option or poll the existing asset. Once clicked, the discovery process will get initiated and the progress will appear on the Discovery Service page.

Azure Proxy Limitation

Proxy Server configuration is not supported for the Azure cloud type. This restriction does not apply to AWS.

Actions on the List Page

After saving a public cloud scan, the following actions are available from the scan row.

Scheduler

Select Scheduler on the scan row to configure automated discovery and polling runs for that scan. The scheduler popup displays two tabs:

• Discover Scan Schedule: Configure to automatically populate the inventory with newly discovered cloud assets and CIs.
• Polling Scan Schedule: Configure to regularly poll existing cloud assets and CIs to monitor their status and update their details.

Discover Scan Schedule

Click Create Discovery Schedule and configure the following:

1. Schedule Type: Select the type of schedule:
   • Once: Runs only once on the selected start date.
   • Daily: Runs daily from the selected start date and time.
   • Weekly: Runs once a week on the selected day and time. Provide a start date.
   • Monthly: Choose when the scheduler runs:
     • On Specific Date: Select the Date and Month for the schedule to run.
     • On Specific Day: Select the Occurrence (for example, first or second), Weekday (for example, Monday or Tuesday), and Month.
   • Interval: Set the interval in hours or days within which the schedule runs. Provide a start date.
2. Automatically add Assets in CMDB?: Select Yes to add discovered cloud assets to CMDB automatically after each scan.
3. Email: Enter one or more email addresses to receive scan completion notifications.

Click Save to activate the schedule.

Polling Scan Schedule

Configure to regularly poll existing cloud assets and CIs to refresh their details. Click Create Polling Schedule and configure the following:

1. Schedule Type: Select the polling frequency:
   • Once: Polls only once on the selected start date.
   • Daily: Polls daily from the selected start date and time.
   • Weekly: Polls once a week on the selected day and time. Provide a start date.
   • Monthly: Choose On Specific Date or On Specific Day and configure the date, occurrence, weekday, and month accordingly.
   • Interval: Set the interval in hours or days. Provide a start date.
2. Email: Enter one or more email addresses to receive polling completion notifications.

Click Save. Scheduled runs appear in the Discovery Service tab at the configured time.

Discover New Asset

Click Discover New Asset on the scan row to trigger an immediate scan of newly added resources in the cloud account. A confirmation dialog appears asking "Do you want newly scanned Entities in Asset/CI list?"

Select one of the following options:

• Yes: Adds the newly discovered entities directly to the Asset or CI list, based on the configured Discovery Preference Rule.
• No, Add in Stage: Runs the scan but places discovered entities in Stage instead of the Asset or CI list.
• Cancel: Closes the dialog without running the scan.

Poll Existing Asset

Click Poll Existing Asset to refresh the details of already-discovered cloud assets without running a full discovery.

Edit and Delete

Click Edit to update the scan configuration. Click Delete to remove the scan if it is no longer needed.

Add Asset in Stage / Add CI in Stage

Select Add Asset in Stage or Add CI in Stage from the row actions to review and promote staged items manually.

Add Asset in Stage

Select Add Asset in Stage to open the Asset in Stage dialog. It lists all assets currently in stage that were not directly added to the Asset list.

1. Asset Type filter: Use the dropdown (for example, All Hardware IT Assets) to filter the list by asset type.
2. Select assets: Use the checkboxes to select one or more assets. Use the search field to find specific assets by field or keyword.
3. Add to Asset: Click Add to Asset to move the selected assets to the Asset list. Click Delete to remove them from stage, or click Cancel to close without making changes.

Add CI in Stage

Select Add CI in Stage to open the CI in Stage dialog. It lists all CIs currently in stage that were not directly added to the CI list.

1. CI Type filter: Use the dropdown (for example, All CI) to filter the list by CI type.
2. Select CIs: Use the checkboxes to select one or more CIs. Use the search field to find specific CIs by field or keyword.
3. Add to CMDB: Click Add to CMDB to move the selected CIs to CMDB. Click Delete to remove them from stage, or click Cancel to close without making changes.

Import Public Cloud Network

Use Import Public Cloud Network to bulk-import public cloud network scan configurations from a CSV or Excel file instead of creating each scan manually.

To access this feature, navigate to Admin > Discovery and Agents > Discovery > Public Cloud Network and click Import Public Cloud Network on the list page. The Public Cloud Network Batches page appears, listing all previous import batches.

Click Import Batch. The Import Batch panel appears with two steps: Upload CSV and Map Fields.

Step 1: Upload CSV

Configure the following:

1. Import File Type: Select CSV or Excel as the file format.
2. Cloud Type: Select the cloud provider for all scans in this import: AWS or Azure.
3. Upload CSV: Download the sample CSV file using the Click here link to see the expected column format. Prepare your file in UTF-8 format with field names in the first row.
4. Select CSV: Click Select CSV to upload your prepared file.
5. Click Next to proceed to the field mapping step.

Step 2: Map Fields

Map the columns from your CSV file to the corresponding system fields under Public Cloud Network Details:

System Field	Description
Name	Required. Maps to the scan name column in your CSV.
Description	Maps to the description column in your CSV.
Credential Name	Required. Maps to the credential name column in your CSV.
Poller	Maps to the Poller column in your CSV.

Click Save Batch to start the import. Click Previous to go back to Step 1, or Cancel to close without importing.

After the import completes successfully, the batch appears on the Public Cloud Network Batches list page with the status, connection type, total records, success count, and failure count.

Related Topics

• Discovery Overview
• Private Cloud Network
• Discovery Service
• Discovery Preference Rule
• Credentials