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Version 8.6.5

Version 8.6.5 download links provide access to the latest stable release of ServiceOps, ensuring IT administrators and implementation consultants can deploy and maintain secure, high-performance ServiceOps environments.

This page contains all download links for ServiceOps version 8.6.5, including server installers, agents, tools, and supporting components. Each download link is organized by component type and includes checksums for verification and links to relevant documentation.

ServiceOps version 8.6.5 provides comprehensive ITSM functionality with the following key components:

  • Product Installer Builds - Server installation files for different operating systems
  • Product ISO - Complete ISO images for fresh installations
  • Discovery Agents - Client agents for asset discovery and management
  • RDP Agents and Server - Remote desktop functionality components
  • Supporting Components - File servers, DMZ servers, plugin servers, and tools

Base Operating System​

Base Operating System

Download the base operating system before installing ServiceOps:

OS VersionDownload Link
Ubuntu 24Download
Ubuntu 22.04.1Download

Product Installer Builds​

Product Installer Builds

Choose the appropriate installer based on your target operating system:

Component NameDownload LinkChecksumDocumentation
Ubuntu 24Download9b0866c92599436fdb97b55b2f599220Installation Guide
Ubuntu 22Downloadd0be849a72d548a433d2138164cd6575Installation Guide
Red Hat 9.4Downloadf906589526ac3d16f64ee05fcd8d1027Installation Guide
Red Hat 9.2Downloada701479147b1fa268d9c57823206b9a6Installation Guide
Pardus OSDownloada739b8afce840a3e18f25c891e776b5b-

Product ISO​

Product ISO

Complete ISO images for fresh installations:

Component NameDownload LinkDocumentation
Ubuntu 24DownloadISO Installation Guide
Ubuntu 22DownloadISO Installation Guide

Discovery Agents​

Discovery Agents

Client agents for asset discovery and management across different platforms:

Component NameArchitectureDownload LinkDocumentation
Linux64-bitDownloadLinux Discovery Agent
Linux32-bitDownloadLinux Discovery Agent
MacIntel+M1 ProcessorDownloadmac Discovery Agent
Windows64-bitDownloadWindows Discovery Agent
Windows32-bitDownloadWindows Discovery Agent

Poller Agents​

Poller Agents

Poller agents for network discovery and monitoring:

Component NameArchitectureDownload LinkDocumentation
Windows64-bitDownloadWindows Poller Guide
Linux64-bitDownloadLinux Poller Guide

RDP Agents and Server​

RDP Agents and Server

Remote desktop functionality components:

Component NameArchitectureDownload LinkDocumentation
RDP Server-DownloadRDP Server Installation Guide
Windows64-bitDownloadWindows RDP Agent Installation Guide
Windows32-bitDownloadWindows RDP Agent Installation Guide
Linux-DownloadLinux RDP Agent Installation Guide
MacIntel+M1 ProcessorDownloadmacOS RDP Agent Installation Guide
Windows Discovery + RDP64-bitDownloadCombined Agent Installation Guide
Windows Discovery + RDP32-bitDownloadCombined Agent Installation Guide

Integration Connector​

Integration Connector

Integration components for third-party system connectivity:

Component NameDownload LinkDocumentation
LinuxDownloadLinux Integration Connector Guide
WindowsDownloadWindows Integration Connector Guide

File Server​

File Server

File server components for patch management and file distribution:

Component NameDownload LinkDocumentation
Common File ServerDownloadFile Server Guide
WindowsDownloadWindows File Server Guide

Proxy Server​

Proxy Server

DMZ server components for secure external access:

Component NameDownload LinkDocumentation
Common DMZ ServerDownloadDMZ Server Guide

Plugin Server​

Plugin Server

Plugin server components for extended functionality:

Component NameDownload LinkDocumentation
Ubuntu 22DownloadPlugin Server Guide
Red HatDownloadPlugin Server Guide

Tools​

Tools

Utility tools for advanced deployment scenarios:

Component NameDownload LinkDocumentation
Common DC-DRDownloadDC-DR Setup Guide
HA ObserverDownloadHigh Availability Guide
Remote Agent InstallerDownloadAgent Bulk Installation via Utility
MotadataPGDatabaseUpgradeDownloadPostgreSQL Upgrade Guide
MotadataPgDBDownloadDatabase Configuration Guide
Airgap Patch Management UtilityDownloadAirgap Patch Management

Common Upgrade Build​

Common Upgrade Build

For upgrading existing ServiceOps installations:

Component NameDownload LinkDocumentation
Common Upgrade BuildDownloadUpgrade Guide

System Requirements​

System Requirements
  • Operating Systems: Ubuntu 22.04.1+, Ubuntu 24, Red Hat 9.2+, Red Hat 9.4
  • Hardware: Minimum 4 CPU cores, 8 GB RAM, 200 GB storage
  • Network: Minimum 50 Mbps bandwidth for standard deployments

Installation Notes​

Installation Notes
  • Fresh Installation: Use Product Installer Builds or Product ISO for new deployments
  • Upgrade Path: Use Common Upgrade Build for existing installations
  • Agent Compatibility: Ensure agents match the server version for optimal functionality

Download Verification​

Checksum Verification​

After downloading any file, verify its integrity using the provided checksums:

# For Linux/Mac
sha256sum filename

# For Windows PowerShell
Get-FileHash filename -Algorithm SHA256

Version Compatibility​

  • Server Components: All server components must be version 8.6.5
  • Agent Components: Use agents specifically built for version 8.6.5
  • Tool Components: Ensure tools match the server version

Migration Considerations​

From Previous Versions​

From Previous Versions
  • Backup: Always backup existing data before upgrading
  • Testing: Test upgrade process in non-production environment
  • Rollback Plan: Prepare rollback procedures if needed

To Newer Versions​

To Newer Versions
  • Version Path: Follow recommended upgrade path to latest versions
  • Feature Compatibility: Check feature compatibility between versions
  • Configuration: Review configuration changes between versions