Version 8.6.4
Version 8.6.4 download links provide access to ServiceOps installation files for organizations requiring this specific version, ensuring IT administrators and implementation consultants can deploy and maintain consistent ServiceOps environments.
This page contains all download links for ServiceOps version 8.6.4, including server installers, agents, tools, and supporting components. Each download link is organized by component type and includes checksums for verification and links to relevant documentation.
ServiceOps version 8.6.4 provides comprehensive ITSM functionality with the following key components:
- Product Installer Builds - Server installation files for different operating systems
- Product ISO - Complete ISO images for fresh installations
- Discovery Agents - Client agents for asset discovery and management
- RDP Agents and Server - Remote desktop functionality components
- Supporting Components - File servers, DMZ servers, plugin servers, and tools
Base Operating System
Base Operating System
Product Installer Builds
Product Installer Builds
Choose the appropriate installer based on your target operating system:
| Component Name | Download Link | Checksum | Documentation |
|---|---|---|---|
| Ubuntu 24 | Download | 9b0866c92599436fdb97b55b2f599220 | Installation Guide |
| Ubuntu 22 | Download | d0be849a72d548a433d2138164cd6575 | Installation Guide |
| Red Hat 9.4 | Download | f906589526ac3d16f64ee05fcd8d1027 | Installation Guide |
| Red Hat 9.2 | Download | a701479147b1fa268d9c57823206b9a6 | Installation Guide |
| Pardus OS | Download | a739b8afce840a3e18f25c891e776b5b | - |
Product ISO
Product ISO
Complete ISO images for fresh installations:
| Component Name | Download Link | Documentation |
|---|---|---|
| Ubuntu 24 | Download | ISO Installation Guide |
| Ubuntu 22 | Download | ISO Installation Guide |
Discovery Agents
Discovery Agents
Client agents for asset discovery and management across different platforms:
| Component Name | Architecture | Download Link | Documentation |
|---|---|---|---|
| Linux | 64-bit | Download | Linux Agent Guide |
| Linux | 32-bit | Download | Linux Agent Guide |
| Mac | Intel+M1 Processor | Download | Mac Agent Guide |
| Windows | 64-bit | Download | Windows Agent Guide |
| Windows | 32-bit | Download | Windows Agent Guide |
Poller Agents
Poller Agents
Poller agents for network discovery and monitoring:
| Component Name | Architecture | Download Link | Documentation |
|---|---|---|---|
| Windows | 64-bit | Download | Windows Poller Guide |
| Linux | 64-bit | Download | Linux Poller Guide |
RDP Agents and Server
RDP Agents and Server
Remote desktop functionality components:
| Component Name | Architecture | Download Link | Documentation |
|---|---|---|---|
| RDP Server | - | Download | RDP Server Installation Guide |
| Windows | 64-bit | Download | Windows RDP Agent Installation Guide |
| Windows | 32-bit | Download | Windows RDP Agent Installation Guide |
| Linux | - | Download | Linux RDP Agent Installation Guide |
| Mac | Intel+M1 Processor | Download | macOS RDP Agent Installation Guide |
| Windows Discovery + RDP | 64-bit | Download | Combined Agent Installation Guide |
| Windows Discovery + RDP | 32-bit | Download | Combined Agent Installation Guide |
Integration Connector
Integration Connector
Integration components for third-party system connectivity:
| Component Name | Download Link | Documentation |
|---|---|---|
| Linux | Download | Linux Integration Connector Guide |
| Windows | Download | Windows Integration Connector Guide |
File Server
File Server
File server components for patch management and file distribution:
| Component Name | Download Link | Documentation |
|---|---|---|
| Common File Server | Download | File Server Guide |
| Windows | Download | Windows File Server Guide |
Proxy Server
Proxy Server
DMZ server components for secure external access:
| Component Name | Download Link | Documentation |
|---|---|---|
| Common DMZ Server | Download | DMZ Server Guide |
Plugin Server
Plugin Server
Plugin server components for extended functionality:
| Component Name | Download Link | Documentation |
|---|---|---|
| Ubuntu 22 | Download | Plugin Server Guide |
| Red Hat | Download | Plugin Server Guide |
Tools
Tools
Utility tools for advanced deployment scenarios:
| Component Name | Download Link | Documentation |
|---|---|---|
| Common DC-DR | Download | DC-DR Setup Guide |
| HA Observer | Download | High Availability Guide |
| Remote Agent Installer | Download | Agent Bulk Installation via Utility |
| MotadataPGDatabaseUpgrade | Download | PostgreSQL Upgrade Guide |
| MotadataPgDB | Download | Database Configuration Guide |
| Airgap Patch Management Utility | Download | Airgap Patch Management |
Common Upgrade Build
Common Upgrade Build
For upgrading existing ServiceOps installations:
| Component Name | Download Link | Documentation |
|---|---|---|
| Common Upgrade Build | Download | Upgrade Guide |
System Requirements
System Requirements
- Operating Systems: Ubuntu 22.04.1+, Ubuntu 24, Red Hat 9.2+, Red Hat 9.4
- Hardware: Minimum 4 CPU cores, 8 GB RAM, 200 GB storage
- Network: Minimum 50 Mbps bandwidth for standard deployments
Installation Notes
Installation Notes
- Fresh Installation: Use Product Installer Builds or Product ISO for new deployments
- Upgrade Path: Use Common Upgrade Build for existing installations
- Agent Compatibility: Ensure agents match the server version for optimal functionality
Download Verification
Checksum Verification
After downloading any file, verify its integrity using the provided checksums:
# For Linux/Mac
sha256sum filename
# For Windows PowerShell
Get-FileHash filename -Algorithm SHA256
Version Compatibility
- Server Components: All server components must be version 8.6.4
- Agent Components: Use agents specifically built for version 8.6.4
- Tool Components: Ensure tools match the server version
Migration Considerations
From Previous Versions
From Previous Versions
- Backup: Always backup existing data before upgrading
- Testing: Test upgrade process in non-production environment
- Rollback Plan: Prepare rollback procedures if needed
To Newer Versions
To Newer Versions
- Version Path: Follow recommended upgrade path to latest versions
- Feature Compatibility: Check feature compatibility between versions
- Configuration: Review configuration changes between versions
Related Topics
- Latest Download Links
- Version 8.6.3
- [System Requirements ../../system-requirements.md)
- [Pre-Installation Checklist ../../pre-installation-checklist.md)
- [ServiceOps Server Installation ../../installation-guides/installation-guide-for-standalone-deployment/index.md)
- [Agent Deployment ../../installation-guides/component-installation-guides/agent-deployment/index.md)
- [Upgrade Guide ../../upgrade-guides/upgrade-guide-for-standalone-deployment.md)