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Version: 8.5.X

Companies

This tab enables you to create multiple companies or departments. To create a company, follow the below steps:

  1. Click the Create Company button at the right-hand corner and a side-popup appears.

Create Company button

Create Company

  1. Enter the below details:
    • Company Name: Enter the name of the company.
    • Description: Enter a short description of the company.
    • Domain: Add the domain name of the company. You can add multiple domains using the +Add Company Domain button. Once added, when a user is created with blank company name and if the email address matches with any domain. The company name for that particular user will get set by default.
  2. Once done, click Save and the newly created company appears in the table. You can now create a Support Portal for the company and associate it with the company.
  3. You can then edit or delete it using the respective icons in the Actions column. If a company is deleted, the Support Portal associated with it will also get deleted automatically.