📄️ Introduction
Motadata ServiceOps is an ITIL compliant ITSM tool that uses AI/ML to optimize and streamline the service delivery across the various business processes. It automates the support workflows and discards the manual complexities. Apart from request tracking and management, it also provides Problem, Change, Release, Assets, Patches, Packages, Projects, Knowledge, Reports, and Task management functionalities. With all these services in a single ServiceOps instance, an organization does not need to buy multiple tools for different services, making it an All-in-One solution. Moreover, with a modern and user-friendly interface, the IT team can work effectively and streamline the IT service delivery. Thus, the technicians and administrators can resolve the queries or requirements of the end users in no time.
📄️ Hardware Requirements
Below are the specific hardware requirements suggested for different modules, licenses, and user configurations for Service Desk. These requirements are based on deployment i.e. Single Server and Indivdual Servers for ServiceOps App and Database Server respectively.
🗃️ Server Installation Guide
5 items
🗃️ Plugin Server Installation Guide
2 items
🗃️ High Availability
2 items
🗃️ Upgrade Guide
7 items
🗃️ Patch Installation Guide
1 items
🗃️ File Server Installation Guide
3 items
🗃️ DMZ Server Installation Guide
1 items
🗃️ Agent Installation Guide
9 items
🗃️ Poller Service Installation Guide
2 items
🗃️ Vulnerability Resolutions
2 items