📄️ Overview
Motadata ServiceOps supports Managed Services Provider (MSP) feature. Using this you can create and maintain multiple support portals for different departments or child companies. For example: If a parent company has multiple child companies, you can create a separate Support Portal for each child company. Thus, the requesters of a particular child company can view the requests with respect to their company along with the ones in which they are involved or unassigned. However, the technician can view the requests of all the portals.
📄️ Companies
This tab enables you to create multiple companies or departments.
📄️ Companies Custom Field
This tab enables you to add custom fields in the create company form. Using these you can capture additional details about the company at the time of creation.