📄️ Overview
Motadata ServiceOps enables to manage the product and vendor details from a single module.
📄️ Product Types
A Product can be further categorized into Product Types. A Product Type is a generic category to group Products. For example, Router is a Product Type that describes Products like Asus, TP-Link, etc. In Motadata, you get a list of Product Types out of the box, but you can also add more types.
📄️ Manufacturer Catalog
Before adding a Manufacturer’s name to a Product, you have to add it in Motadata ServiceOps Portal. Here, you can maintain a list of manufacturers’ names that you can associate with various Products in the system.
📄️ Product Catalog
Every Asset is an instance of a Product. For example: A Windows workstation could be an instance of a Product called HP Desktop JP78. A single Product can have multiple instances in the Database.
📄️ Product Custom Fields
The layout of asset management has all the fields required to manage the products of an organization. However, to meet the organization’s needs, you can modify the default template and add new fields. The fields can later be used in the automation settings also.
📄️ Vendor Catalog
A Vendor is a person or an organization that sells Products. You can maintain a list of vendors in Motadata that you can associate with each Asset and Product.
📄️ Vendor Custom Fields
The layout of asset management has all the fields required to manage the vendors of an organization. However, to meet the organization’s needs, you can modify the default template and add new fields. The fields can later be used in the automation settings also.