📄️ Credential-Less Authentication
Users can perform credential-less discovery (assets and CIs) in ServiceOps using the Nmap tool. Nmap (Network Mapper) is a free, open-source network discovery and security auditing tool. It allows users to scan networks to identify active devices, open ports, services, and operating system versions.
📄️ Overview
This module introduces comprehensive capabilities for discovering assets and configuration items (CIs) through both agent-less and agent-based methods, catering to diverse organizational needs.
📄️ Discovery
Asset Discovery is the feature that discovers the assets in the network for asset management. It supports both On-Premise and SaaS-based platforms. Using Asset Management, the admin maintains the records of all the hardware or software assigned to each employee.
📄️ Agent
This page enables you to perform disocvery and agent related operations. It has the following tabs:
📄️ Credentials
Motadata ServiceOps provides an interface to upload all your credentials, so our product can authenticate for an authorized access to a network. A repository stores all the Credentials, also known as a library where you can manage (add, edit and delete) them.
📄️ Discovery Pattern
A discovery pattern is a predefined or custom set of instructions that automatically scans the network to identify, classify, and collect detailed information about both configuration items (CIs) and assets within an organization’s IT environment. These discovery patterns streamline the process of maintaining accurate and up-to-date records in the CMDB and asset management systems by:
📄️ SNMP Custom Properties
Custom properties allow you to fetch specific property values of an SNMP device. The values are located using OIDs (Object IDs). An OID is an address to identify a device and its statuses. For example, you can know the temperature reading coming from a sensor at a remote facility.
📄️ IP Range Location
This section helps in defining a specific range of IP where the group of specific IP’s can be created. Also, Support of mapping site or location with the defined IP Ranges of an organization network needs to be added. Purpose of this functionality is to track or pin point location of the device based on its scanned IP for the cases of agent-based discovery.
📄️ Relationship Types
Relationship Type shows a topology of Assets depicting the nature of their relationship with one another. Currently only Hardware, Software, and Non-IT Asset Types have the Relationship tab.