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Motadata ServiceOps Release Version 8.3.10

Release Date: January 11, 2024

What’s New?​

New Features​

  • The user can now discover the below assets:

    • VMware Photon OS
    • IBM AIX OS
    • RedHat Core OS

  • Support for AES256c encryption is added to the SNMP devices.

Enhancements​

Request Management​

  • The language preference configured is now applicable in the Incident and Service Request Form for the Guest User.

  • The Services field filter will now be automatically restored, upon returning to the Service Catalog page, maintaining the user preferences.

Asset Management​

  • Support for Contains operator for the Hostname field is added to the Hardware Asset List page.

Contract Management​

  • The list of contracts can now be exported in CSV and Excel format.

Reports​

  • The First Response SLA value for the Open and In Progress status tickets is now available in the report.

Miscellaneous​

  • A new Rejected task status is added.

  • The maximum limit for attachment size (system and custom) is increased to 1 GB in Request, Problem, Change, Release, and Asset modules.