Skip to main content

Motadata ServiceOps Release Version 8.2.1

Release Date: June 30, 2023

What’s New?​

New Features​

  • The Virtual machines can now be moved from one Hyper V to another based on the VM ID. And, in the target machine if the same machine already exists then based on the VM ID its details will get updated without creating a new one.

  • Support for creating a Technician user having only Dashboard access is added.

  • The following Hardware Asset fields are added to the placeholders of “Email Subject” and “Description” fields in the Hardware Event Notifications and Workflow (All Send Emails and Run Webhook Actions) page:

    • Asset Product
    • Assignment Date
    • Vendor
    • Impact
    • Business Service
    • Origin

  • Support for importing the projects of .mpp (Microsoft Project Plan) format in the Project Management module is added.

Improvements​

Asset Management​

  • While identifying the unique asset, multiple Hardware Asset Network Adapter MAC Addresses will now be checked, and accordingly, either the details will be updated in the existing asset, or a new asset will be created.
note

This is applicable for WMI and SSH protocols (Windows, Linux, and MAC machines).

Patch Management​

  • The Windows Agent will now send all the missing patches in one go. Previously, it sent 50 missing patches per batch.

Reports​

  • The Summary Report now displays the CPU and Memory details of Hyper V and VMware machines.

Other Improvements​

  • The default value of the Run UC option is set as disabled wherever the Run SLA option is disabled. It is applicable for the Open status in Request and Problem modules, and for the Requested Status in Change and Release modules.