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Motadata ServiceOps Release Version 8.3.1

Release Date: September 25, 2023

What’s New?​

New Features​

  • Support for creating and executing a custom script in the Request or Change Form Rule is added.

  • While sending an email through Workflow, support for setting the To and From values for the Emails field of the Send an Email action is added.

Enhancements​

Asset Management​

  • The following two new fields are added to the Hardware Asset Details page > Properties > Computer Properties tab:

    • Display Version
    • Build No

  • A new Storage Device Type field is added to the Hardware Asset Details > Hardware > Physical Disk

Other Improvements​

  • While creating or editing the Request/Change Form, support for filtering the user details through the Request/Change Form rule is added. A new Filter Data field is added to the Action dropdown of the Request/Change Form Rule to apply the filter.

  • Support for the Search option for the Assignee dropdown in the Search bar is added.

  • Support for configuring the Requester Search Preference in Admin > Organization > System Preference > Search Preference is added. Using this, fields can be selected based on which the users can be searched in the Requester field while creating an Incident Request.

  • The Vendor dropdown list is now pre-populated with a maximum of 100 records.

  • The Requester field is added to the Conditions of Problem, Change, and Release modules.