MAILCONRATELIM - Mail Server Rate Limit Reached
This error resolves automatically; follow this page to confirm ServiceOps recovers and to prevent recurrence with your mail provider.
MAILCONRATELIM appears when the mail server temporarily limits incoming requests because too many were sent at once. ServiceOps handles this automatically and retries once the server is ready. Use this page to confirm the error clears on its own and to contact your provider if rate limiting persists.
| Error Code | MAILCONRATELIM |
| Error Message | The mail server is temporarily limiting requests. ServiceOps will retry again automatically. |
| Severity | Low |
| Affects | Incoming and Outgoing Email Servers |
Symptoms
Look for these signs to confirm this error is active.
- Requests to the mail server are temporarily throttled or paused.
- Email sync or sending slows down or pauses during periods of high activity.
Root Cause
This condition caused the mail server to pause requests.
- The mail server is receiving too many requests at once and has temporarily paused further requests.
- This commonly happens during periods of high activity with any mail server.
Resolution
Follow these steps if the error recurs over an extended period.
- You don't need to take action right now. ServiceOps retries automatically once the mail server is ready to accept requests again.
- If this error recurs over a long period, contact your mail provider to check whether any request limits apply to your account.