MAILCONRATELIM - Mail Server Rate Limit Reached
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| Error Code | MAILCONRATELIM |
| Error Message | The mail server is temporarily limiting requests. ServiceOps will retry again automatically. |
| Severity | Low |
| Affects | Incoming and Outgoing Email Servers |
Symptoms
- Requests to the mail server are temporarily throttled or paused.
- Email sync or sending slows down or pauses during periods of high activity.
Root Cause
- The mail server is receiving too many requests at once and has temporarily paused further requests.
- This commonly happens during periods of high activity with any mail server.
Resolution
- No action is needed. ServiceOps retries automatically once the mail server is ready to accept requests again.
- If this error recurs over a long period, contact your mail provider to check whether any request limits apply to your account.