📄️ Overview
A common business process requires someone to make decisions at different stages of a ticket’s lifecycle. Approval workflows ensure that no ticket moves forward without the consent of the relevant stakeholders. For an effective approval process, tickets should include sufficient detail to enable informed decision-making.
📄️ List Page
Find, filter, and manage approval workflows across modules from a single place.
📄️ Create Approval Workflow
Automate approvals by routing requests to the right approvers based on ticket conditions.
📄️ Approval Settings
Set global rules once so every module’s approvals follow the same decision logic, notes, and status behavior.