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Version: 8.4

Proxy Server Configuration

Proxy server is a server between the client and the destination server. It sends the request from the user's machine to the destination server like a website, and then returns the response to the client.

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The Proxy server supports Patch, Email servers, SSO, API custom fields, Workflow Webhook, Mobile notification, Captcha, JIRA integration, and RDP.

This section enables to configure the proxy server.

Proxy Server

It has 3 options:

  • Direct Internet Access
  • Configure Manual Proxy
  • DMZ

For the Direct Internet Access, select the "Direct Internet Access" from the dropdown list and click Update.

Proxy Server Configuration - Direct Internet Access Option

To configure the Proxy Server manually, select the Configure Manual Proxy option and configure the below parameters.

Configure Manual Proxy

  • Host: Enter the Host IP address. It is a mandatory field.
  • Port: Enter the reachable port of the IP address. It is a mandatory field.
  • Username: Enter the username of the host, which would be used to sign-in.
  • Password: Enter the Password. It is in encrypted format.

Once all the details are provided, click Update. You can also test the connection using the Test Connection button.

To configure the DMZ, select the DMZ option, enter the Host IP address, Port number, and click Update. You can also test the connection using the Test Connection button.

DMZ