📄️ Overview
Motadata ServiceOps organizes information, automates support workflow, and eliminates manual/back-end complexities. It also encourages self-service for maximum productivity and superior user experience. The platform offers a modern interface, built-in templates and guides, instant universal search, and meaningful insights. This helps your IT team to work effectively and streamline the IT service delivery.
📄️ Getting Started
Why ServiceOps?
📄️ Calendar View
The calendar view displays two types of calendar. One that displays the requests and tasks that are due within the selected time range and the other that displays the technicians on leave.
📄️ Edit User Profile
You can manage your profile and update the demographic details using ‘Edit Profile’ option. The option is available at the top-right corner of the application.
📄️ Common Search
You can search the records by using a default search criteria or by creating a new one. The search bar uses a faceted approach so you can search with a specific criteria. Also, you can save your searches and choose who can see the search. For e.g. if you want to search requests with specific status, assignee, priority etc., you can add all these conditions in one single search.