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Agent Installation

This section provides the options to install the desired agents in the client or target machines. Agents are software programs using which you can discover your device in the ServiceOps Portal. Once the devices are discovered, you can later use them for asset management, patch management, package management, etc.

Motadata ServiceOps provides you with multiple options to install an agent. They are:

note
  • From v8.5.0 onwards agent-based discovery is not supported in Windows 7 OS. Hence, please use the lower version agents to perform the agent-based discovery.
  • Windows discovery and RDP agent auto upgrade is supported from v8.4.504 onwards.
  • Linux and Mac agent auto upgrade is supported from v8.4.3 onwards.

The type of agents that you can install are:

You can install the Motadata ServiceOps discovery agents on the below platforms: