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Version: 8.5.X

Mac-OS Agent Installation Guide

Describes the installation steps for Motadata Mac OS Agent.

System Requirements​

Target Machine OS:

  • macOS 10.15 and above
note

To install, the user must have root permissions.

Mac OS (64bit) (Intel/M1): Click Here

Installation Steps​

  1. Download the latest Mac agent file from the given link.

  2. Open terminal and change directory to where the agent file is downloaded.

  3. Check the permissions of the Mac Agent file whether it is executable. If not, run the following command.

    sudo chmod 777 MotadataServiceOpsCommonMacAgent

Permissions

  1. Now run the Mac agent file using the following command:
    sudo ./MotadataServiceOpsCommonMacAgent

Run the Mac Agent File

  1. The installation process will begin, and it will ask for the URL of the main server, secure code or activation code.

Installation

You can get the Secure code from the Admin Credential Profile. and activation code from ServiceOps in the Admin > Organization > Account > License Details tab.

Installation

Installation

  1. The installation process will complete after providing the URL.

Installation Process Complete

Uninstall Mac Agent​

Open Terminal and follow the below mentioned commands:

  • Stop Agent Service:
    sudo launchctl unload /Library/LaunchDaemons/com.motadataserviceops.agent.plist

Stop Agent Service Command

  • Remove Agent Service:
    sudo rm /Library/LaunchDaemons/com.motadataserviceops.agent.plist

Remove Agent Service Command

  • Delete Agent dir:
    sudo rm -rf /opt/Motadata

Delete Agent Directory Command