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Version: 8.5.X

Mac RDP Agent Installation

Describes the installation steps for Motadata Mac OS RDP Agent.

Prerequisites​

  • The user must have root permissions
  • Valid SSL Certificate is required

Installation Steps​

  1. Download the latest Mac agent file from the given link.

  2. Open terminal and change directory to where the agent file is downloaded.

  3. Grant the execution permission using the below command:

    chmod 777 MotadataServiceOpsCommonMacMeshRDPAgent_v851

  1. Execute the agent file with root user using the below command:

    ./MotadataServiceOpsCommonMacMeshRDPAgent_{version}

  1. Enter the ServiceOps Server URL (IP address).

  1. Enter the Secure Code or Agent Activation Code. You can get the activation code from the Motadata ServiceOps portal in Admin > Account (under Organization) and Secure Code from the Agent Credential Profile.

  1. The agent will be installed successfully.

note

The MotadataRemote file will be available in the machine on the /opt/Motadata/RDP_Server/rdpapp path.

  1. Once installed, allow the following permissions for the MotadataRemote application in the Mac machine:
  • Allow in the background

  • Full Disk Access

  • Accessibility

  • Screen & System Audio Recording