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Installation Guide for Standalone Deployment

ServiceOps server installation provides multiple deployment options to suit different environments and requirements.

This guide covers the various installation methods available for deploying ServiceOps on-premises, including ISO installation, Ubuntu build, and RHEL build options.

Prerequisites​

Before beginning installation, ensure you have completed the System Requirements and Pre-Installation Checklist.

Installation Overview​

The ServiceOps installation process is designed to be straightforward. Here’s a look at what components are included and the general steps you'll follow.

What Gets Installed

The ServiceOps installation includes:

  • Core Application Server: Main ServiceOps application
  • PostgreSQL Database: Integrated database system
  • Web Interface: User and administrative web portal
  • Service Components: Background services and daemons
  • Configuration Files: System and application configuration
Installation Process

The installation follows a clear, step-by-step process to ensure a successful setup:

1. **System Preparation**: Verify the hardware requirements, network requirements, and prerequisites. 2. **Installation Method Selection**: Choose appropriate installation method 3. **System Installation**: Execute the chosen installation process 4. **Initial Configuration**: Configure basic system settings 5. **License Activation**: Activate your ServiceOps license 6. **Post-Installation Setup**: Configure additional components and integrations

Installation Methods​

ServiceOps offers several installation methods to accommodate different operating systems and deployment preferences. Choose the method that best suits your environment, whether you prefer a complete, pre-configured system or a manual setup on an existing server.

ISO Installation

The recommended method for most deployments - provides a complete, pre-configured system.

  • Complete system image with pre-installed components
  • Automated configuration and setup
  • Recommended for new deployments
ISO Installation Guide
Ubuntu Build Installation

Manual installation on Ubuntu systems with step-by-step configuration.

  • Manual installation on Ubuntu 22.04.1 LTS or Ubuntu 24 LTS
  • Full control over system configuration
  • Suitable for existing Ubuntu environments
Ubuntu Build Guide
RHEL Build Installation

Manual installation on Red Hat Enterprise Linux systems.

  • Manual installation on RHEL 8.4 or RHEL 9.2
  • Enterprise-grade deployment
  • Suitable for existing RHEL environments
RHEL Build Guide

Post-Installation Steps​

After successful installation, complete these steps:

  1. Access the Web Interface: Navigate to the ServiceOps web portal
  2. Initial Login: Use default credentials to access the system
  3. License Activation: Activate your ServiceOps license
  4. User Configuration: Set up users, roles, and permissions
  5. Integration Setup: Configure email, LDAP, and other integrations
  6. Backup Configuration: Set up backup and recovery procedures

Once you've completed these steps, your ServiceOps instance is ready to be explored. You can now proceed with configuring users and integrations to tailor the system to your needs.

Next Steps​

After completing the standalone deployment, you may need to set up additional components depending on your requirements. Below are links to guides for other server components that you can deploy.