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File Server Installation

Centralized file storage solutions for patch and package management across different deployment scenarios and operating systems.

The File Server is a critical component of ServiceOps that provides centralized file storage for patch and package management. It serves as the backbone for remote deployment operations, enabling efficient distribution of software updates and packages across your IT infrastructure.

The File Server works in conjunction with the main ServiceOps server to provide centralized file storage for:

  • Patch Deployment: Storing and distributing security patches and updates.
  • Package Deployment: Managing software package distribution across your network.
  • Agent Self-Upgrade: Enabling automatic updates of the Motadata Agent application.
  • Multi-Location Support: Providing local file storage for distributed environments.

Installation Guides​

Deployment Scenarios​

Local vs. Remote Installation

  • Local Installation: Install the File Server on the same machine as your ServiceOps server. Best for small to medium organizations and single-location deployments.

  • Remote Installation: Install the File Server on a separate machine. Recommended for large, multi-location, or high-availability environments.

    When installed remotely, the File Server also acts as a Distribution (Relay) Server—it fetches patches from the primary (local) File Server and distributes them to target devices for deployment, helping optimize bandwidth and improve deployment efficiency. This setup is ideal for:

System Requirements​

Minimum Requirements and OS Support

Minimum Requirements

  • RAM: 4GB minimum
  • Storage: 50GB available disk space (100GB recommended for SaaS)
  • Network: Connectivity to main ServiceOps server on ports 80 (HTTP) and 443 (HTTPS).

Operating System Support

  • Linux: Ubuntu 22.04 LTS, RHEL 9.2+, CentOS 9.2+
  • Windows: Windows Server 2016/2019/2022

Pre-Installation Checklist​

  • File Server Planning: Plan file server deployment
  • Storage Requirements: Calculate file server storage needs
  • Network Access: Verify network access to file server
  • Credentials: Prepare file server credentials
note
  • If the File Server is configured with HTTPS protocol, a valid CA-signed SSL certificate must be installed and configured on the application server.
  • File server connectivity will not be established if self-signed, expired, or untrusted certificates are used.
  • If a valid CA-signed certificate is not available, configure the File Server to use HTTP only.

Key Benefits​

View Key Benefits
  • Centralized Management: Single point of control for patch and package distribution.
  • Network Efficiency: Local file storage reduces bandwidth usage and improves download speeds.
  • Security and Compliance: Maintain control over sensitive files and meet data residency requirements.
  • Scalability: Support for multiple file servers and multi-location deployments.