Motadata ObserveOps (formerly known as AIOps) License Guide
Overview
Motadata ObserveOps (formerly known as AIOps) offers flexible licensing options to suit diverse enterprise requirements. Our licensing ensures transparency, scalability, and clear entitlements across all platform modules.
License Types
| License Type | Description | Support & Upgrades |
|---|---|---|
| Annual Subscription | Subscription-based license billed annually. Ideal for organizations seeking flexibility and predictable costs. | Includes software upgrades and technical support throughout the subscription period. |
| Perpetual License | One-time upfront license with a long-term support commitment. Best for organizations looking for capital expenditure models. | Support provided for 3 or 5 years, based on mutually agreed terms. Includes upgrades during this support period. |
Module-wise Licensing Overview
| Module | Licensing Metric | Notes |
|---|---|---|
| Monitoring | Per provisioned entity: - 1 license per Network Device, Server, VM, Application, Database, Storage, WAN-Link, NetRoute - 1 license per 2 Wireless Access Points | No license required for monitoring interfaces, processes, or services. |
| Log Monitoring | Per GB/Day | Licensing is based on the daily log ingestion volume. |
| Flow Monitoring | Per GB/Day | Licensing is based on the daily flow data ingestion volume. |
| Application Performance Monitoring (APM) | Per instrumented application instance | Each application instance instrumented for tracing or analytics requires a license. |
| network configuration and compliance management (NCCM) | Per managed network device | Each device managed through NCCM requires one license. |
Key Highlights
- Licenses are consumed dynamically as entities or data sources are provisioned.
- License utilization is tracked and displayed in the Motadata License Dashboard for real-time visibility.
- Overages or expansions can be handled through add-on packs or true-up agreements.
- License entitlements can be upgraded from Perpetual to Subscription with pro-rated adjustments.
Support & Contact
For licensing support and queries, contact:
- Support Portal: support.motadata.com
- Email: support@motadata.com