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Version: 8.5.X

Change Reason

Change can be defined based on a specific reason which leads for the improvement in existing instances. This development or improvement can be called as a Reason for the Change.

To view the Change Reason page, navigate to Admin > Change Management > Change Reason.

Here, you can do the following:

  • View and edit the default reasons.
  • Add and manage the custom reasons.

Change Reason

Add Change Reason

To add a custom change reason,

  1. Click the Add Change Reason link.
  2. Enter the Name of the risk.
  3. Select the color or enter the hexadecimal code by clicking the color pallet icon.
  4. Click Save.
  5. Once added, you can edit or delete the custom reason. You can only edit the default reasons and not delete.

Adding a Change Reason

Selecting Color of the Change Reason