Upgrade Guides
This section provides comprehensive guides for upgrading your on-premises ServiceOps deployment.
Whether you are running a simple standalone setup or a complex high-availability environment, these guides offer step-by-step instructions to ensure a smooth and successful upgrade process. Following these instructions carefully will help you minimize downtime and ensure that your ServiceOps platform is updated to the latest version with all the new features, improvements, and security enhancements.
Key Upgrade Guides
Select the guide that matches your current deployment model:
For single-server installations where all components are on one machine.
For environments where the application and database are on separate servers.
For organizations with a central server and remote components like Pollers.
For upgrading HA clusters (Master-Slave setups) with zero downtime.
For upgrading environments with a DR site to ensure business continuity.
Component and Platform Upgrades
For instructions on upgrading specific components or underlying platforms, refer to the guides below:
- Component and Platform Upgrade Guides: Includes guides for upgrading individual components like the Poller, as well as platform-level upgrades such as OS updates.
Backward Compatibility
Before upgrading, it is important to review the backward compatibility information to understand any potential impacts on your existing integrations or configurations.
- Backward Compatibility: Review this document to ensure a seamless transition.