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Version: 8.5.X

Archiving a Request

Here, you can archive the unwanted and old requests.

Archiving Request from List Page​

To archive requests in bulk,

  1. Select the desired requests.
  2. Select the Archive option.
  3. Once the option is selected a confirmation message appears. Click Yes to continue as shown below.

Selecting and Archiving Requests

Archiving Request from Details Page​

To archive a request from the Details page, tap the More options, and select Archive. A confirmation message appears. Click Yes to continue.

Archive Option

Deleting and Restoring Requests​

Once the old requests are archived, they will appear in the Archived Requests list. From here, you can either restore or delete the requests as per your requirement.

To delete or restore the requests from the Archive,

  1. Select the desired requests.
  2. Tap Take Action.
  3. Select the Delete option. A confirmation dialog will appear. Click Yes to continue or No to stop the operation.
  4. If required, you can also restore the request, by selecting the Restore option. A confirmation dialog will appear. Tap Yes to continue or No to stop the operation. Once restored, the request will move from Archive to the All Requests List. Additionally, the relations, tasks, and linked events associated with the request will also be restored.

Archive Option

note

Ones a request is archived, its Work log timer will get paused. However, when the request is restored, you need to start it manually.