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Version: 8.5.X

Reactivate License using API

The license of Motadata ServiceOps is binded with the MAC address of the server. In an event where an admin decides to migrate the product to a different server, it will throw an error of license not being enough. This error is due to the change in MAC address.

In order to resolve the issue, the admin has to make an api call to http//server-ip/api/public/activationcode which will yield an activation key. Client will provide the activation key to Motadata Team and then they would use it to generate a new license.

License Activation