Change Management

The Change management group has the options that are specific to customize the change module. It has the following features:

• Change Form: Customize the change form to add and manage fields.
• Change Status: Manage the values of the status dropdown in change management.
• Change Custom Rules: Manage the custom rules for change processing that complies with your organization policies.
• Change Form Rule: Manage the change form fields and its rules.
• Change Type: Manage the values of the type dropdown in change management.
• Target Environment: Manage the environment where the change is going to happen.
• Change Category: Manage the categories of the changes for better classification.
• Change Templates: Manage the standard changes by defining pre-defined templates for quick access.
• Change Risk: Manage the values of the risk dropdown in change management.
• Change Reason: Manage the values of the reason dropdown in change management.
• Change Model - Manage the transition models for change requests that helps to change their status automatically based on certain conditions.