POST Search a Conversation

URL: http://{server-url}/api/v1/problem/{problem-id}/conversation/search/byqual

Example: http://{{server-url}}/api/v1/problem/1/conversation/search/byqual

You can search a conversation within a Problem ticket by calling the above endpoint with the problem ID.

You need the following key-values:

Header

Key	Description
Authorization	Bearer/API Key {access token obtained after authorization}

Body

{
    "qualDetails": {
        "type": "FlatQualificationRest",
        "quals": [
            {
                "type": "RelationalQualificationRest",
                "leftOperand": {
                    "type": "PropertyOperandRest",
                    "key": ".conversation.conversationType"
                },
                "operator": "equal",
                "rightOperand": {
                    "type": "ValueOperandRest",
                    "value": {
                        "type": "EnumValueRest",
                        "value": "note"
                    }
                }
            }
        ]
    }
}

note

To upload an attachment along with converation, first upload the attachment using the Upload Attachment API and then use its response in the body of this API.

Example (Request & Response)

Request

curl --location 'http://172.16.11.148/api/v1/problem/1/conversation/search/byqual' \
--header 'Authorization: Bearer eyJraWQiOiJmbG90by1rZXktaWQiLCJhbGciOiJSUzI1NiJ9.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.rca4U4WWUXwrCW6zPbN4JIBoyTQPtJj0EloSdwNvobw2qEG9ScX2Qsuq8H9iEDJCus0m-2DgHZk8SgB4LWhuACoX_NHpODvBIaXntfnXfmtV5tvOrt01zJ9vBhQ9w8JHH6o_YkcoB4JsXB8lYRYCxmBXMV33msCIHkJICTUS_SR4jD2RvXnHESDDmOYH5IT0OQq18NWrEJRZi9SfykiUtkNfSneGYF-0y0H_zm0bo0kiHK6Mmz_aByvUkRzBtGSZrH22C4dZl9osn2vh0ELR32EDHuZy19i2T3cAEvtVP_Cr3Oq43UzA2RBkKKHDV2UucRofiDgw_w1vIb9rqGmRPA' \
--header 'Content-Type: application/json' \
--data '{
    "qualDetails": {
        "type": "FlatQualificationRest",
        "quals": [
            {
                "type": "RelationalQualificationRest",
                "leftOperand": {
                    "type": "PropertyOperandRest",
                    "key": ".conversation.conversationType"
                },
                "operator": "equal",
                "rightOperand": {
                    "type": "ValueOperandRest",
                    "value": {
                        "type": "EnumValueRest",
                        "value": "note"
                    }
                }
            }
        ]
    }
}'

Response

{
    "objectList": [
        {
            "id": 5,
            "conversationType": "note",
            "details": "<p>test</p>",
            "createdByName": "jerry",
            "createdByEmail": "jerry@motadata.com",
            "createdTime": "Wed, Feb 11, 2026 12:32 pm",
            "updatedTime": "Wed, Feb 11, 2026 12:32 pm",
            "subject": "[PBM-1]: Internet Connectivity Issue",
            "conversationState": "published",
            "emailIds": [],
            "ccEmailIds": [],
            "updatable": true,
            "deletable": true,
            "fileAttachments": []
        },
        {
            "id": 1,
            "conversationType": "note",
            "details": "<p>Kindly take a note of this.</p>",
            "createdByName": "jerry",
            "createdByEmail": "jerry@motadata.com",
            "createdTime": "Tue, Feb 10, 2026 11:23 pm",
            "updatedTime": "Tue, Feb 10, 2026 11:23 pm",
            "subject": "[PBM-1]: Internet Connectivity Issue",
            "conversationState": "published",
            "emailIds": [],
            "ccEmailIds": [],
            "updatable": true,
            "deletable": true,
            "fileAttachments": []
        }
    ],
    "totalCount": 2
}