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GET a Conversation

URL: https://{{server-url}}/api/v1/problem/{problem-id}/conversation/{conversation-id}

Example: https://{{server-url}}/api/v1/problem/1/conversation/2

You can fetch the details of a conversation within a Problem ticket by calling the above endpoint with the problem ID and conversation ID.

You need the following key-values:

Header

KeyDescription
AuthorizationBearer/API Key {access token obtained after authorization}

Example (Request & Response)​

Request

curl --location 'https://172.16.11.148/api/v1/problem/1/conversation/2' \
--header 'Authorization: Bearer eyJraWQiOiJmbG90by1rZXktaWQiLCJhbGciOiJSUzI1NiJ9.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.rca4U4WWUXwrCW6zPbN4JIBoyTQPtJj0EloSdwNvobw2qEG9ScX2Qsuq8H9iEDJCus0m-2DgHZk8SgB4LWhuACoX_NHpODvBIaXntfnXfmtV5tvOrt01zJ9vBhQ9w8JHH6o_YkcoB4JsXB8lYRYCxmBXMV33msCIHkJICTUS_SR4jD2RvXnHESDDmOYH5IT0OQq18NWrEJRZi9SfykiUtkNfSneGYF-0y0H_zm0bo0kiHK6Mmz_aByvUkRzBtGSZrH22C4dZl9osn2vh0ELR32EDHuZy19i2T3cAEvtVP_Cr3Oq43UzA2RBkKKHDV2UucRofiDgw_w1vIb9rqGmRPA' \
--header 'Cookie: Path=/; Path=/; Path=/'

Response

{
    "id": 2,
    "conversationType": "collaborate",
    "details": "<p>Kindly collaborate with <span class=\"mention\" data-mention-id=\"1\">@jerry </span> to complete the task.</p>",
    "createdByName": "jerry",
    "createdByEmail": "jerry@motadata.com",
    "createdTime": "Tue, Feb 10, 2026 11:25 pm",
    "updatedTime": "Tue, Feb 10, 2026 11:25 pm",
    "subject": "[PBM-1]: Internet Connectivity Issue",
    "conversationState": "published",
    "emailIds": [],
    "ccEmailIds": [],
    "updatable": false,
    "deletable": true,
    "fileAttachments": []
}