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GET a Conversation

URL: https://{{server-url}}/api//v1/change/{change_id}/conversation/{conversation_id}

Example: https://{{server-url}}/api//v1/change/1/conversation/1

You can fetch the details of a conversation (collaborate and note) within a request by calling the above endpoint with the ticket ID.

You need the following key-values:

Header

KeyDescription
AuthorizationBearer/API Key {access token obtained after authorization}

Example (Request & Response)​

Request

curl --location 'https://172.16.11.160/api//v1/change/1/conversation/1' \
--header 'Authorization: Apikey cuhEo6Av4WD6sShZ%40oyNkwV7KPlzyNjGMfyzwJO88JSMA3tkyrSmpl60iJIayOHvAHA9n' \
--header 'Cookie: Path=/'

Response

{
    "id": 1,
    "conversationType": "collaborate",
    "details": "<p>This is an internal note about the request progress.</p>",
    "createdByName": "Adam",
    "createdByEmail": "adam@motadata.com",
    "createdTime": "Thu, Jul 17, 2025 03:16 pm",
    "updatedTime": "Thu, Jul 17, 2025 03:16 pm",
    "subject": "Empty Details Test",
    "conversationState": "published",
    "emailIds": [],
    "ccEmailIds": [],
    "updatable": false,
    "deletable": true,
    "fileAttachments": []
}