3.3. Change WorkflowΒΆ

In Motadata, a Change passes through a series of processes which we call the Change Workflow. The processes have been grouped into five stages, and each stage has its own conditions.

figure 4.1
figure 4.2

The five above mentioned stages are:

  • Submission: At this stage, the validity of the Change is checked. If it is a valid change then the assigned Technician moves the Change forward. The following processes may take place at this stage:

    1. Technician assignment.

    2. Appointment of Change Manager.

    3. Collaboration with other people.

  • Planning Stage: At this stage, the stakeholders decide how to implement the Change. This is also a knowledge and information gathering stage. The following processes may take place:

    1. Scheduling

    2. Planning

    3. Collaborate

    4. Adding Relations

  • Approval Stage: If the Change requires cross departmental approvals, then at this stage such approvals are sought. The Approval process is triggered here. On success, the Change moves forward.

    Note

    A single Change can have multiple Approvals.

  • Implementation Stage: Planning is executed with the help of an Implementer. The actual change happens at this stage. The following processes might take place.

    1. Appointment of Change Implementer and Change Reviewer.

    2. Collaboration

    3. Adding Relations

    4. Creating Tasks

    5. Time Log.

    6. Send Notification in Change

  • Evaluate and Close: The implementation of the Change is audited by the Change Reviewer for any discrepancies. This is the last stage where the Change is marked as Closed if there are no discrepancies.

Learn more about Change Workflow from our Use Cases.