📄️ Overview
Event notifications are essential for the day to day operations and with predefined templates the users can readily use them. The templates save a lot of time required for writing and editing the email or an SMS. Also, with placeholders contained in the templates an email or SMS can have all the required details. Additionally, with placeholders, requests can be reopened and closed from notifications sent via Email, Microsoft Teams, and WhatsApp applications. Thus, you can control the template’s content and ensure that proper communication takes place at important events.
📄️ App Notification
The App Notification tab enables you to view and edit the default email templates as per the requirement. These are used to send automatic responses to the recipients when an event is triggered. You can also activate or deactivate them if not required.
📄️ SMS Notification
The SMS notification tab enables you to view and edit the default SMS templates as per the requirement. These are used to send automatic responses to the recipients when an event is triggered. You can also activate or deactivate them if not required.
📄️ SMS Gateway Configuration
This tab enables you to configure the SMS Gateway. It is used to send the SMS notifications.