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Version: 8.4

Tasks

The tasks are the activities required to release an application. Creating tasks is not mandatory but a convenient feature to effectively work on a release. You can add tasks, assign technicians, and set due date for it.

note

The tasks can be disabled using the Task Form Rule. Once disabled, the Done button will get disabled for all the tasks. However, it does not apply to Project Tasks.

Tasks in the Release

The Tasks tab displays all the tasks done for a release. Here, you can perform the following activities:

  1. Search: The search works on the content of the tab. It matches your query with all the content (that technicians have entered) to find the results.
  2. Sort: You can sort all the items in ascending or descending order.
  3. Add Tasks: You can add new tasks.
  4. Task List: You can view a list of tasks.

Adding a Task

When you add a new task from the Release Details page, the task automatically gets associated with this release. To add a task:

  1. Click on the Add Task button. A popup appears.
  2. Fill all the details of the task as shown below.

Task Details

Parameter          Description
SubjectEnter the subject of the task.
Assigned toSelect the technician to whom the task is to be assigned.
Task TypeSelect the task type.
Technician GroupSelect the technician group to whom the task is to be assigned.
Start DateSelect the date when the task should start.
End DateSelect the date till which the task should end.
StatusSelect the status of the task.
PrioritySelect the priority of the task.
Notify BeforeSet the hours or minutes before which the technician should be notified about the task. The minimum value is 15 minutes.
DescriptionEnter the description of the task.
  1. Once done, click Add and the task appears in the list.

Managing the Task

You can manage release related tasks from the task list. It is very similar to manage the release.

Managing the Task

Here, you can do the following:

  1. Set the status
  2. Set the priority
  3. Set the task type
  4. Set the assignee
  5. Set the technician group
  6. Set the start and end date of the task.
  7. Edit/Delete the task
  8. View the due date and time of the change.
  9. Done/Reopen the task using the Done button.
  10. View the task details using View Details button