Mac-OS Agent Installation Guide

Describes the installation steps for Motadata Mac OS Agent.

System Requirements

Target Machine OS:

• macOS 10.15 and above

note

To install, the user must have root permissions.

Installation Links

Mac OS (64bit) (Intel/M1): Click Here

Installation Steps

1. Download the latest Mac agent file from the given link.

2. Open terminal and change directory to where the agent file is downloaded.

3. Check the permissions of the Mac Agent file whether it is executable. If not, run the following command.

   sudo chmod 777 MotadataServiceOpsAgent

4. Now run the Mac agent file using the following command:
   sudo ./MotadataServiceOpsAgent

5. The installation process will begin, and it will ask for the URL of the main server.

note

You can get the activation code from ServiceOps in Admin > Organization > Account > License Details tab.

6. The installation process will complete after providing the URL.

Uninstall Mac Agent

Open Terminal and follow the below mentioned commands:

• Stop Agent Service:
  sudo launchctl unload /Library/LaunchDaemons/com.motadataserviceops.agent.plist

• Remove Agent Service:
  sudo rm /Library/LaunchDaemons/com.motadataserviceops.agent.plist

• Delete Agent dir:
  sudo rm -rf /opt/Motadata