Motadata ITSM User Guide

Contents:

1. Request Management
2. Problem Management
3. Change Management
4. Release Management
5. Knowledge Management
6. Service Catalog
7. Contract Management
8. Purchase Management
9. Report Management
10. Administration Manual
11. Asset Management
12. Patch Management
13. Package Management
14. Motadata Dashboard
15. Project Management
16. Task Management
17. User Profile
18. Customer Portal Guide
19. ITSM Use Cases

Motadata ITSM User Guide

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10. Administration Manual »
10.4. IT Infrastructure

10.4. IT Infrastructure¶

10.4.1. Network
- 10.4.1.1. Add a Network
10.4.2. Credential Library
- 10.4.2.1. Add Credential
10.4.3. DNS Configuration
- 10.4.3.1. Configuring DNS
10.4.4. Email Server Setup
- 10.4.4.1. Email Server Configuration
- 10.4.4.2. Enabling Email to Ticket
10.4.5. SMS Server Configuration
- 10.4.5.1. Configure SMS Server
10.4.6. LDAP Configuration
10.4.7. Proxy Server Configuration
10.4.8. Chat Server Configuration
10.4.9. Enabling the Chat Server Engine
10.4.10. Functionality
10.4.11. Register a Plugin

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