Motadata ITSM User Guide
Contents:
1. Request Management
2. Problem Management
3. Change Management
4. Release Management
5. Knowledge Management
6. Service Catalog
7. Contract Management
8. Purchase Management
9. Report Management
10. Administration Manual
10.1. Introduction (Administration)
10.2. Admin User Management
10.3. Admin Automation
10.4. IT Infrastructure
10.5. Organization
10.6. Admin Customization
10.7. Setting Up Helpdesk
10.8. Patch & Package Deployment
10.9. Asset Management
10.9.1. Custom Asset Types
10.9.2. Asset Group
10.9.3. Software Type
10.9.4. Asset Manufacturer
10.9.5. Barcode Configuration
10.9.6. Product Type
10.9.7. RDP Configuration
10.9.8. Software Normalization
10.10. System
10.11. Location Scope
11. Asset Management
12. Patch Management
13. Package Management
14. Motadata Dashboard
15. Project Management
16. Task Management
17. User Profile
18. Customer Portal Guide
19. ITSM Use Cases
Motadata ITSM User Guide
Docs
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10.
Administration Manual
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10.9.
Asset Management
10.9.
Asset Management
ΒΆ
10.9.1. Custom Asset Types
10.9.2. Asset Group
10.9.3. Software Type
10.9.3.1. Adding a Software Type:
10.9.4. Asset Manufacturer
10.9.5. Barcode Configuration
10.9.6. Product Type
10.9.7. RDP Configuration
10.9.7.1. Turning RDP On
10.9.8. Software Normalization
10.9.8.1. Setting Software Normalization