1.2.11. Deleting/Archiving a Request

Deleting Requests is a simple operation; you can delete Requests one at a time or multiple of them at once. The operation is done from the Request List View.

1. Go to Request >> Request List View.

2. Select a Request or Requests from the list area.

3. Click Archive, and you get a confirmation message; click Yes to delete the selected Request/Requests.

1.2.11.1. Viewing Archived Requests

There is a separate section where you can view all archived/deleted Requests. You can Un-archived them if you want them back on the Request List View. You can also delete them if you want to remove them permanently from the system.

• Go to the Request List View.

• Click on View Archived Request from the Action Menu.

• A dialog box opens where you can view all archived/deleted Requests. You can select a few Requests and click on Un-archived to bring them back to Request List View.

• Click on Done to save your changes.