Supported Platforms
Choose the right deployment model (SaaS or On-Premise) to match your organization's infrastructure, security, and maintenance preferences.
ServiceOps offers flexible deployment models to align with your organization's infrastructure, security, and operational preferences. You can choose between a fully managed cloud experience with our SaaS platform or maintain complete control with an On-Premise deployment.
On-Premise Deployment
The On-Premise model is ideal for organizations that require full control over their application environment and data. With this model, you host ServiceOps on your own infrastructure, whether in a private data center or a private cloud.
Key Characteristics
- Full Control: You have complete authority over the application stack, data, security configurations, and maintenance schedules.
- Compliance: Meets strict data residency or regulatory requirements by keeping all data within your network.
- Custom Integrations: Allows for deep integrations with other internal systems.
SaaS (Cloud) Deployment
Our Software-as-a-Service (SaaS) model is a fully managed cloud solution, designed for organizations that want to get started quickly and minimize administrative overhead.
Key Characteristics
- Fully Managed: We handle all infrastructure, maintenance, security, backups, and upgrades, ensuring high availability and access to the latest features.
- Rapid Deployment: Your ServiceOps instance is provisioned and ready for configuration almost instantly.
- Scalability & Reliability: Our cloud infrastructure scales seamlessly with your needs and is managed for optimal performance.
- Operational Expense: A predictable subscription model (OpEx) avoids large upfront capital expenditures (CapEx).
You are responsible for configuring the platform to meet your business needs, managing users, and setting up integrations.
Which Model is Right for You?
| Choose On-Premise if you... | Choose SaaS if you... |
|---|---|
| Have strict data residency or compliance requirements. | Prefer to offload infrastructure and maintenance tasks. |
| Need maximum control over the application and infrastructure. | Want to get started quickly with minimal setup. |
| Have a dedicated IT team to manage servers and upgrades. | Prefer a predictable, operational expense (OpEx) model. |
| Require complex, deep integrations with on-premise systems. | Value automatic access to the latest features and security. |