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Release Version 7.6.5

Release Date: 21st December’2020

What’s New?​

Improved SNMP Trap Performance​

As an improvement, reported issues regarding the reception of traps have been resolved. Now we support traps up to 100 eps.

Improved Log Performance​

Now, we can have up to 5000 log eps with distributed Log-RPE. Also, need to set below OS Level parameter:
sysctl -w net.core.rmem_max=12582912
sysctl -w net.core.wmem_max=12582912
cat /proc/sys/net/core/rmem_max
cat /proc/sys/net/core/rmem_max

SSO for NMS​

Single Sign On (SSO) feature is introduced wherein NMS applications are integrated with IDAM applications for easier login and lesser credentials creation. Here, the user will be directly clicking on the NMS application icon/URL and will be auto-logged in a new tab.

NCM Device Discovery Improvements​

  • An option is added to assign NCM devices to a specific department.
  • An option is added to assign tags in NCM devices. Users will be able to assign tags to a specific department. A user who has that specific department will be able to see NCM devices
  • Specific device grouping is now allowed to take backup and restore the backup.
  • An audit trail is now available for devices moved from one department to another or tag changed.
  • CSV format is made the same as monitor network discovery. For example, IP Address, Monitor name, Tag 1, Tag 2, and Tag 3.

NCM Configurations​

For all failed devices, users will be able to push the same actions or configurations. In addition to it, a list in pdf or CSV will be exported with all required fields including the error/failed time. The user will now be able to see only his audit log or similar role/department’s log. Admin users or more privileged user will be able to see all or underprivileged user’s activity in the audit trail. Also, the NCM notification will contain the device group or tag name.

Report DB Backup Job​

Email actions and SMS actions are now made non-mandatory while creating any scheduler job. For which the plugins, Report-dB-archival-job and Report-dB-backup-job are updated to version 1.4.

MySQL v8.0.21​

Support of MySQL Server V8.0.21 is now supported in our MySQL Plugins. For this, the plugins MySQL Database Metric Collector is updated to version 2.5, and MySQL Server Metric Collector is updated to version 2.3.

Widget Property​

When the report is exported via PDF or CSV, the widget properties would be visible only if added, otherwise will not be included in the exported file.

Email Alert​

When any user will install the Email Alert Plugin, an option will be prompted for the installation of a new html template or older. If yes is selected the new template will be installed and if No is selected older will be installed. This parameter html-template-supporting-version will be available in plugin.yml file. Thus, for this, the plugin Email Alert action is updated to version 5.1.

Note: This prompt will be popped up at the backend and not on UI.

Auto Penalty/Credit Calculation​

  • For configuring SLA Penalty, Service Contract Screen is updated to enter the base value after every drop in SLA where different SLA percentages are mentioned.
  • The option is added to configure penalty for single as well as a group of devices that too for different time ranges.
  • Auto Penalty Calculation is also added.

VLAN Management​

VLAN configuration is allowed and supports:

  • Monitoring of VLAN
  • Managing of Centralized VLAN
  • Topology- Trunk VLAN Link between switches
  • Topology- Access Link VLAN between Switch and end devices
  • Backup/Restore

Note:

  • VLAN back up tag version will always remain v1.
  • Interface admin status will not be available for cisco cat xe

Trap Auto-ticket with ServiceNow​

Trap Auto-ticket is created using RabbitMQ for which the Rabbit MQ JMS producer is developed. Also, Trap Alert Field Mapping is created. All the requests will be maintained in click house DB for reconciliation with the exact count of tickets generated. User will be able to configure all the fields in GUI and backend logs will also be logged. For this, the plugin Rabbit MQ is updated to version 1.1.

SFTP support in Motadata DR Backup Job​

An option of SFTP is added to transfer the configuration file to the DR site. For which the plugin Motadata DR Backup Job is updated to version 1.1.

RPE- HA Failover​

The RPE observer will possess the below features:

  • It will consistently monitor the active RPE’s (current RPE as per configuration file), at the scheduled time period.
  • It will start motadata services on an active RPE and check if its service is stopped at every heartbeat.
  • If the second last heartbeat check and either the service or reachability is unavailable, it will send a notification audit log to the Admin user. Also, activity logs will be available.
  • If the number of heartbeat checks is done and is equal to reconnect time the observer will add that RPE into the list of down hosts and switchover the services to linked passive RPE.
  • If there is a switchover, the observer will send an email to the admin user and DB audit request to master.

Bug Fixes​

  • An issue was reported where while rediscovering the interface device type Linux, Linux SNMP and windows SNMP were not getting discovered, this is resolved now. For which the plugin Linux SNMP and Windows SNMP is updated to version 8.2 and 8.4

  • The issue was observed where the ticket was not getting created from NMS to ITSM, which is resolved now. For which the plugin Trouble Ticket Action is updated to version 1.7

  • An issue was observed where there were multiple processes running in Linux, which is resolved now and process id are defined now. For which the plugin Linux is updated to version 8.6.

  • The issue was observed wherein the client wasn’t able to discover the Cisco Switch in the NCM, which is resolved now.

  • A topology linking issue was observed after upgrading the server with the latest version, which is resolved now.

  • The issue was observed where the services of HA were getting freeze, which is resolved. Now, a scheduler is added where at every 30 seconds to check the cluster service and restart in case if stopped.

  • The issue was observed where there were duplicate entries found for the same monitor Id, which is resolved now.

  • The issue was reported where the client was not able to discover the JBoss application with the correct credentials, which is resolved now. For which the plugin JBoss is updated to version 2.4.

  • The top 10 sources in the widget were not displaying correctly in the graph, which is resolved now.

  • An issue was reported where the devices after adding with privacy protocol AE256 were showing down, which is resolved now.

  • While exporting the historical report, the column hid on UI was not getting hidden while exported, which is resolved now.

  • NetFlow worker was getting stopped suddenly which was resulting in data loss, which is resolved now, for which a flow component is added in watchdog to start the process in case of stopped.

  • An issue was observed in the Trap Forwarder after upgrading the server to the latest version, which is resolved now.

  • The issue was reported where there was a mismatch in the report of Syslog data. The count on GUI and count in Click-house DB was differing, which is resolved now.

  • NCM dashboard was showing a wrong error message, which is resolved now.

  • The issue was reported where after upgrading to the latest version, monitors were not showing provisioned, which is resolved now. For which, a parameter is changed snmp-devices.yml.