15.2. Project Management List View

The project management list view allows a technician to perform the following things:

  • Filter and view all existing projects that are running, in-progress, closed and cancelled.

  • Manage a project (assignment, start/cancel, view audit trail)

  • Create custom search queries.

  • Create new projects.

15.2.1. Open Project Management List View

  • Go to admin >> Launcher >> Project.

figure 2
  • The project management list view opens with the following options:

figure 3
  1. Section A houses and search and filer options.

  2. Section B is the list area where projects are visible, and a technician can perform the following operations with a project:

    1. Open a project (Details View).

    2. Change priority.

    3. Start a project.

    4. Assign project to a technician.

    5. Mark a project as complete.

    6. Cancel a project.

    7. Archive a project.

    8. View audit trail.

  3. Section C houses the option to Create a New Project.