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Version: 8.4

Approval List Page

The Approval List page displays the list of approvals. To view the page,

Tap the My Approvals menu and the following tabs appear.

  • Pending: Displays a list of pending approvals that needs your attention. It also contains the approval for Asset Verification when an asset is assigned to the user and a confirmation is required. Here, you can view, comment, accept, or reject the approval.
  • Approved: Displays a list of approvals approved/accepted in the past. You can also view them individually by tapping on it.
  • Rejected: Displays a list of approvals rejected in the past. You can also view them individually by tapping on it.
  • Ignored: Displays a list of approvals ignored in the past. You can also view them individually by tapping on it.

Approvals Tab

Here, you can do the following activities:

  • View the details page of the concerned tickets associated with an approval. You can also comment, approve or reject the ticket from the details page as shown below.

Approving or Rejecting Request from the Details Page

  • Add comments on the approval requests.
  • Approve, and reject the approval requests.
  • View the history of approval requests.