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Version: 8.5.X

Approval List Page

The Approval List page displays the list of approvals. To view the page,

Tap the My Approvals menu and the following tabs appear.

  • Pending: Displays a list of pending approvals that needs your attention. It also contains the approval for Asset Verification when an asset is assigned to the user and a confirmation is required. Here, you can view, comment, accept, or reject the approval.
  • Approved: Displays a list of approvals approved/accepted in the past. You can also view them individually by tapping on them.
  • Rejected: Displays a list of approvals rejected in the past. You can also view them individually by tapping on them.
  • Ignored: Displays a list of approvals ignored in the past. You can also view them individually by tapping on them.
  • Referred Back: Displays a list of approvals referred back from the Pending tab. You can also view them individually by tapping on them.

Approvals Tab

Here, you can do the following activities:

  • View the details page of the concerned tickets associated with an approval. You can also comment, accept, reject, or refer back the ticket from the details page as shown below.

Approving or Rejecting Request from the Details Page

  • Add comments on the approval requests.
  • Accept, reject, refer back, view the list of approvals related to the approval requests.
  • View the history of approval requests.